Unified Communications and Telepresence

Overview

Cisco Unified Communications uses the power of a converged IP network to enhance and streamline communications and transform business. A Cisco solution designed and implemented by General Datatech’s engineers – who have expert qualifications in IP telephony, network design and implementation, provides a winning solution to meet your every telecommunication needs.

General Datatech is focused on understanding the end customer’s business as well as technical expectations and requirements. We conduct site surveys to interview your users, study your business processes and acquire a working knowledge of your existing phone system infrastructure. They will consider operational, technical, and budgetary factors. This analysis service will yield how – and how much – your organization can benefit by migrating to Cisco Unified Communications. Our consultants can help your organization identify risks and opportunities associated with a proposed Unified Communications solution.

Design

Based on your needs and existing infrastructure and capabilities, our engineering team will develop architecture for the proposed Unified Communications deployment. This is a high-level design that identifies the key technical and operational components necessary to address your business requirements. The design phase will include the following high level tasks, through which different critical areas of the network will be designed based on the phone system needs:

  • Network infrastructure design
  • Call processing infrastructure design
  • Integration of UC Applications such as Presence, Mobility, Callcenter, Conferencing
  • Software version evaluation
  • Design Validation